Real-Life Psychological Barriers to Salon Success!

I just returned from a 5-day conference on Human Psychology and I wanted to give you the “cliff-notes” version of the lessons that I learned.  I have to tell you…it was mentally draining and sitting in a conference room from 9am to 7:30pm everyday… is enough to send a person to the loony bin.  But,

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Becoming a Pro!

Ok, I’ve been getting a lot of requests for the reprinting of my “Becoming a Pro” post that I did last year.  I read it over again…and it’s more appropriate this year than last year.  For all you salon owners that need to send a message to staff members “from another voice”…feel free to send

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