About Us
One Source Salon Systems, Inc. is dedicated to providing simple, fast, state-of-the-art software solutions for the salon and spa industry. Our goal is to provide a solution that not only solves immediate problems, but also gives a salon owner a set of tools that will help propel their salon into greater and greater profitability. Our company develops a special relationship with salon owners and uses that large customer base to create imaginative answers to today’s problems.
Because true customer service is almost non-existent in today’s world, we have taken it upon ourselves to “stand far above the rest” in terms of supporting our clients. A product cannot truly be called “great” unless the company behind the product is also “great”. We take pride in being the best vendor that our salon clients have and will continue to have in the future.
Vision
Our vision is to be the single source provider of business and marketing solutions for our clients. Our suite of products which includes HairMax Salon Software, Credit Card Processing, Plastic Gift Cards, Client Loyalty Key tags, the Salon Growth Builder Toolkit, and Website Design…allows our clients to truly “one stop shop” when it comes to their salon business and marketing needs.
All of products are designed to help you, the salon owner, control and grow your business using the latest breakthroughs available today. We take the time to understand your needs and design a complete solution for you in a quick, easy and cost-effective way. Our experts in marketing, computer software, and salon management are at your disposal any time that you have a question with regards to your salon goals and vision.
History
HairMax was a pioneer in the salon software industry many years ago when we first introduced our DOS system to the market. HairMax has helped computerize the salon industry and since our original introduction the need for salon software has become evident to salon owners everywhere. Over the years we have continued to innovate our product to provide the features that were most crucial to salons. As HairMax has evolved we have been able to maintain a product that is able to meet the continually growing needs of our clients.
We pride ourselves on our close contact with our clients. From our customer support to our product training, we are with you every step of the way as you become a HairMax salon or spa. We understand the challenges of deploying any software solution in your business, which is why we are there to assist you in your every need as you make HairMax successful for you business. We provide personal demonstrations of our product, allowing you to see first hand the key features within HairMax, demonstrated by an associate that is proficient in the use of HairMax. See HairMax in action before you make your purchase and be assured that you are making an informed decision on a product and company that is right for your business.
Our commitment
When buying a salon or spa management system, you are not just buying a tool to run your business, but committing to a software company that will support you in your efforts to make you business as successful as possible. Our personal training and seminars will show you how to master HairMax, maximizing its effectiveness and the return on your new investment. While other software companies may leave you with a box of software and manuals, we will leave you with a fully functioning system capable of managing a salon of any size as well as a well trained staff capable of using the software.
Don’t be left in the dark!
Losing access to your software can be as bad as losing the power in your salon. When a problem may arise, don’t be left in the dark. Our customer support team is available to help you with any problem that you may come across. From a technical glitch to a question on the use of our software, help is always just a phone call away. We provide personal phone support to all our clients as well as on site support when needed. Put your trust in our support team to make sure your salon is always up and running.
Personal Touch
As you grow with our software we remain in close contact to make sure you are satisfied with your purchase and the support you are receiving. Customer satisfaction means a lot to us and we do our best to make sure our customers receive the highest level of support available. As you learn to master our software, there is no doubt you will come up with ideas for new features to enhance your business that HairMax may not currently provide. We listen to our customers and take their feedback very seriously. Many of the features our clients use today were the result of requests by salons and spa all across the country. Feel free to leave us suggestions and feature requests, we evaluate every request submitted and include as many features as we can into future releases. Don’t just buy a solution that will work today, buy one that will grow with your business and continue to adapt to the continuing changes and needs of your salon or spa.
