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Some Top Successful Strategies

Khiem Hoang is a huge success in the business. He’s a co-founder and business manager of San Jose’s Umbrella Salon which grosses and absolutely sick amount of money. And he shared his tips for salon success recently.

First and foremost he says to greet and appreciate your customers. Make them feel welcome and that there business is appreciated! Nothing is worse to a customer than coming in to a lukewarm or bad attitude. Owning your mistakes is a big part of it too. If anyone on your teams makes a mistake anywhere most people appreciate greatly just owning it! A sorry if free, in the end, and can often help you avoid a lot of problems.

One of the best tips he has to offer is engage in social media! Do it often and all the time! Social media is the key to, well, everything. Marketing, sales, reviews, everything you need right there and mostly free. Read more of his tips to salon success here: 11 Real Business Success Strategies from a Really Successful Salon.

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