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Time For The Little Things

The difference between a good salon and a great salon is in the details. The little things that other places take for granted will make a huge difference in your business, especially in the days of the Yelp review in which we live.

The music you play plays a big part. Depending on your clientele that could mean playing oldies for the middle aged women who love to sit and chat, alternative and indie for your young hipsters, or if you have a specialized aesthetic, then whatever matches. The music sets the tone for your clients visit. Temperature is another point, and this one is mostly obvious- if you’re comfortable your clients probably are- unless it’s the dead of winter or a blazing hot summer. If you have extremes expect to be a little uncomfortable to make your clients feel better with a little extra warmth or cold depending.

Coffee is a great touch. Single cup brewers are getting cheaper by the day, but you can also keep around one or two bulk brewers and cycle through. It’s a simple touch, but people love it and it shows that you love them and want them to be comfortable as well as come back!

To see more small touches you can take advantage of, see the full article here!

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